What’s on offer

  • Bonus
  • Requirements
  • Payout percentage
  • Number of Games
  • Game options
    Download, Instant play
  • Mobile casino
    Site + App
  • Software
    Microgaming logo
  • Payment methods
    • visa logo}
    • Instadebit logo}
    • Echeck logo}
    • Paysafe card logo}
    • Mastercard logo}
    • ecoPayz  logo}
    • entropay logo}
    • Paypal logo}
    • iDebit logo}
    • Citadel logo}
Website: www.jackpotcity.org/ca
Active since: 1998
Licence: Malta Gaming Authority
Support: info@jackpotcity.com

Welcome Bonus

Get up to $1600 Welcome Bonus Package

Divided over 4 deposits of up to $400 each with 100% match.

New Canadian players that sign up for a free Jackpot City player account can expect to get a massive CA$1600 in Welcome Bonus money. This offer is higher than most of its immediate competitors and is one of the biggest reasons for its popularity among Canadian players. Unlike other online casinos, Jackpot City Casino offers a 100% cash match on each of your first four deposits to a total value of CA$1600. Most other online casinos will offer a 100% match only on one of their deposits, while the rest will receive smaller percentage matches.

The Jackpot City Welcome Bonus is ideal for any Canadian player looking for a way to build a strong bankroll over their first few weeks at an online casino. However, it is also important to note that Jackpot City expect all players who decide to take up the welcome bonus offer, that it is subject to a fifty times (50x) wagering or play through requirement. This is also a bit higher than other online casinos in the same league. You will also need to make all four of your qualifying deposits within seven days of signing up with the online casino, otherwise they will fall away, along with any winnings that you may have made from them.

Jackpot City games that contribute towards your wagering requirements are as follows, along with applicable percentages:

  • 0% Wheel of Riches, Wheel of Winners, Red Dog, Casino War, table poker, Baccarat, Craps, Sic Bo, and Roulette.
  • 2% All aces video pokers and classic blackjacks.
  • 10% Almost all blackjack and video poker games.
  • 100% Scratch card games, Keno, and slots games (including video slots, penny slots, jackpot slots)

 Your Online Security

Jackpot City is a very well-established online casino and have gained considerable experience in ensuring the absolute online safety of all of their players. For starters, Jackpot City use one of the very best online casino software brands in the industry, Microgaming. This essentially means that every single game that you choose to play at Jackpot City is 100% safe and reliable. Microgaming employ the latest random number generators to further ensure that all of the games that you will play are completely random and also independently audited on a regular basis.

Jackpot City also employ cutting edge SSL digital encryption protocols on their servers, which means that all of your sensitive and private information that you upload to your player account is completely safe and hack-free. Finally, Jackpot City also features multiple accreditation from a range of the most respected regulatory bodies in the industry. This includes licensing and regulation via the UK Gambling Commission and the Malta Gaming Authority, both considered to be among the very best authorities in the online casino gaming industry. Jackpot City also features an eCOGRA seal of approval, the most respected independent watchdog in the business.


As I mentioned earlier, Jackpot City has a huge selection of cutting-edge games. This ranges from casino classics like Baccarat and Craps to Vegas favorites, such as Poker, Roulette, and Blackjack. In addition to this, Jackpot City has more than 400 games covering a variety of genres to meet the needs and requirements of every player. The bulk of the games, however, are slots.

In fact, Jackpot City is primarily known for its expertly designed slot games that offer amazing bonuses, rewards, and winnings. For instance, on specific progressive jackpots, like Mega Moolah (you have to try this game out, it’s simply the best), you can win the biggest jackpot payout. You can also play King Cashalot and The Dark Knight, which offer jackpots in millions.

In addition to slots, the casino site offers several varieties of roulette and blackjack, along with online gambling games. So, if you are an online gambler, you can find plenty of quality games to bet and win huge amounts of cash. Best part of all: I compared Jackpot City’s payout percentage to other casinos and the result was 98%. This percentage is higher than the industry standard, which means you have many opportunities to win cash.


If I were to rate the best mobile experience offered by online casinos, Jackpot City would definitely win hands down. The virtual casino offers a mobile application that is compatible and supports more than 15 languages. This makes it easier for players and around the world to access the site and play a huge selection of games. Since Jackpot City has been operating from the late 90s, it comes as no surprise why they are leading the way with thrilling mobile technology.

You can download the mobile app and run it on any device, be it iOS, Android, or Blackberry OS. Jackpot City even provides multi-platform games for mobiles that support Java. All you have to do is visit Jackpot City’s main website from your tablet or smartphone, log in with your existing casino account, and get ready to play on the go! You also have various depositing methods available on your mobile app, which include world leaders like VISA and other options like Neteller and Click2Pay.


One of the biggest draws of Jackpot City is its ongoing stream of promotions. The internet casino features a leading number of monthly, daily, and weekly promotions for rewarding customers. You can receive exotic holidays, cool gadgets, free spins, and cash prizes on plenty of games. In addition, you also find a calendar where all the current promotions are highlighted (you must be logged in to see the calendar). Registered players who are “eligible” will also find matching bonuses.


Jackpot City offers a number of banking options for players. These include e-wallets like Instadebit and Neteller, credit cars like VISA or MasterCard, and bank transfers. The virtual casino also accepts banking and deposits through PayPal, Ukash, ClickandBuy, POLi, and Skrill. Therefore, it definitely makes things easier and more flexible for players who haven’t played at an online casino before.

Most withdrawal requests take about 48 hours (2 days) to process. This is fast, but relatively slower than Royal Vegas and 888 Casino. Credit cards and bank transfers, on the other hand, may take more than a week to process. Regardless of which option you choose, you can rest assured your financial and banking information is completely safe.

Customer Support

I can’t exactly speak highly of the customer service, as the response time is not that great. Nevertheless, if you are looking for support, Jackpot City offers help in the form of 24/7 Live Chat, Email (info@jackpotcity.com) and Phone (1-800-768-1946). Feel free to ask any questions or issues you might have to get them resolved quickly.

Get in touch:

  • Email: info@jackpotcity.com
  • Telephone: 1-800-768-1946
  • Available hours: 24 hours.

Our Say on Jackpot City Casino

Jackpot City Casino may well be the best online casino option for Canadian players and for a number of good reasons. The brand uses Microgaming software throughout their casino, which happens to be a favourite software brand among experienced Canadian online casino gamers. Jackpot City also offer one of the biggest welcome bonus packages in the industry and, although it comes with fairly high wagering requirements, still represents excellent bonus value.

Jackpot City Casino: The Good

  • Substantial Welcome Bonus package
  • Multiple platforms and a top mobile experience
  • Great range of games
  • Excellent reputation and established casino

Jackpot City Casino: The Bad

  • Customer service response time could be faster