What’s on offer

  • Bonus
  • Requirements
  • Payout percentage
  • Number of Games
  • Game options
    Download, Instant play
  • Mobile casino
    Site + App
  • Software
    Microgaming logo
  • Payment methods
    • visa logo}
    • Instadebit logo}
    • Echeck logo}
    • Paysafe card logo}
    • Mastercard logo}
    • Wire transfer logo}
    • eco card  logo}
    • entropay logo}
    • Paypal logo}
    • iDebit logo}
Website: www.jackpotcity.org/ca
Active since: 1998
Licence: Malta Gaming Authority
Support: info@jackpotcity.com

Welcome Bonus

Upon joining Jackpot City, you will be eligible to receive up to $1,600 in welcome bonuses (this is higher than 888 Casino and Royal Vegas Casino too). Unlike other casinos where the matching rate drastically drops after the first deposit, Jackpot City goes the extra mile in offering players 100% on the first 4 deposits.

This offer is exceptional and is perfect if you are afraid to commit on the first deposit and not get any returns. Nevertheless, since you have the option of earning returns on the first four deposits, the risks are significantly reduced. A little heads-up though: the wagering requirement of deposit bonuses at Jackpot City is 50x (definitely on the high end).

This means, it would take a lot of hard work, effort and time on your end, before you can actually withdraw all your winnings from these bonuses (unlike Royal Vegas Casino and 888 Casino that offer an exceptional 30x waging requirement). Another catch is that players only have the first 7 days to make deposits, upon completing registration. Game contributions are as follows:

  • 0% – Wheel of Riches, Wheel of Winners, Red Dog, Casino War, table poker, Baccarat, Craps, Sic Bo, and Roulette.
  • 2% – All aces video pokers and classic blackjacks.
  • 10% – Almost all blackjack and video poker games.
  • 100% – Scratch card games, Keno, and Slots (including video slots, penny slots, jackpot slots)


As I mentioned earlier, Jackpot City has a huge selection of casino games. This ranges from casino classics like Baccarat and Craps to Vegas favorites, such as Poker, Roulette, and Blackjack. In addition to this, Jackpot City has more than 400 games covering a variety of genres to meet the needs and requirements of every player. The bulk of the games, however, are slots.

In fact, Jackpot City is primarily known for its slots games that offer amazing bonuses, rewards, and winnings. For instance, on specific progressive jackpots, like Mega Moolah (you have to try this game out, it’s simply the best), you can win the biggest jackpot payout. You can also play King Cashalot and The Dark Knight, which offer jackpots in millions.

In addition to slots, the casino site offers several varieties of roulette and blackjack, along with online gambling games. So, if you are an online gambler, you can find plenty of quality games to bet and win huge amounts of cash. Best part of all: I compared Jackpot City’s payout percentage to other casinos and the result was 98%. This percentage is higher than the industry standard, which means you have many opportunities to win cash.


If I were to rate the best mobile experience offered by online casinos, Jackpot City would definitely win hands down. The virtual casino offers a mobile application that is compatible and supports more than 15 languages. This makes it easier for players and around the world to access the site and play a huge selection of games. Since Jackpot City has been operating from the late 90s, it comes as no surprise why they are leading the way with mobile technology.

You can download the mobile app and run it on any device, be it iOS, Android, or Blackberry OS. Jackpot City even provides games for mobiles that support Java. All you have to do is visit Jackpot City’s main website from your tablet or smartphone, log in with your existing casino account, and get ready to play on the go! You also have various depositing methods available on your mobile app, which include world leaders like VISA and other options like Neteller and Click2Pay.


One of the biggest draws of Jackpot City is its ongoing stream of promotions. The internet casino features a number of monthly, daily, and weekly promotions for rewarding customers. You can receive exotic holidays, cool gadgets, free spins, and cash prizes on plenty of games. In addition, you also find a calendar where all the current promotions are highlighted (you must be logged in to see the calendar). Registered players who are “eligible” will also find matching bonuses.

Customer Support

I can’t exactly speak high of the customer service, as the response time is really poor. Nevertheless, if you are looking for support, Jackpot City offers help in the form of 24/7 Live Chat, Email (info@jackpotcity.com) and Phone (1-800-768-1946). Feel free to ask any questions or issues you might have to get them resolved quickly.


Jackpot City offers a number of banking options for players. These include e-wallets like Instadebit and Neteller, credit cars like VISA or MasterCard, and bank transfers. The virtual casino also accepts banking and deposits through PayPal, Ukash, ClickandBuy, POLi, and Skrill. Therefore, it definitely makes things easier and more flexible for players who haven’t played at an online casino before.

Most withdrawal requests take about 48 hours (2 days) to process. This is fast, but relatively slower than Royal Vegas and 888 Casino. Credit cards and bank transfers, on the other hand, may take more than a week to process. Regardless of which option you choose, you can rest assured your financial and banking information is completely safe.


Based on the welcome bonuses, selection of games, and generous promotions/rewards, in my opinion Jackpot City is one of the top online casinos you can play at (especially if you are looking for jackpots and slots). While the wagering requirement is high, the deals offered are generous and packed with an endless stream of promotions and cashbacks.